Open job – Customer Service Coordinator

Application closed

Are you a team player with good attention to detail? A service-minded multitasker who enjoys working with international customer support? Right now we have a free seat, so this might be your chance to join a great team!

The Customer Service and Support team is truly a core function at Herrmans. Our goal is to be the most valued partner for our customers, and our mission is to service our customers wholeheartedly. We have a strong focus on building and maintaining long-term customer partnerships, and our customer service is a natural key to achieve this sense of collaboration and customer satisfaction.

The main goal of the job is to ensure an excellent service level for our customers. You will:

• Be responsible for registering orders, forecasts and claims from our customers.
• Assist customers by phone or e-mail concerning orders, delivery times, delays, and other inquiries.
• Plan, book, and invoice shipments.
• Cooperate with our Taiwan based warehouse regarding deliveries.
• Support Sales Managers with sales related tasks.

We value a technical or economical bachelor’s degree. Experience of similar tasks is an advantage but not necessary, as training will be provided onsite. Language requirements: English and either Finnish or Swedish.

The job location is at Herrmans headquarters in Sandsund. This is a temporary role covering a maternity leave, from 20.5.2024 until 31.8.2025.

Does this sound like the right challenge for you? Join us and become a part of our dynamic team.

You will work in a company culture with a modern outlook on leadership and a thorough strategy work to back it up. You continuously get to develop your own skills, and will join a global company with great benefits and colleagues.

If you think this could be your new path, then send your application latest by 2.4.2024. The position will be filled when the right candidate is found, so send your application as soon as possible.

Apply by filling out the application form via one of the following links:
English
Swedish
Finnish

For more information, please contact Customer Service Manager Gabriella Lövsund +358 45 1245 091 or gabriella.lovsund@herrmans.eu

Want to know more about who your new colleagues would be, and how they see the job?
Read more here!

You can also read more about our values and how we work.